At CRH, our values unite us in the way we work, every day, all over the world. They are the foundation of our culture - they show what’s important to us beyond financial performance. Through our Code of Business Conduct ("the Code"), we have clear guidelines setting out our commitment to doing the right things in the right way, complying with the law, and working responsibly. It is essentially the manual for how we can stay true to our values.

Our corporate culture, while having a global dimension, is firmly based on the belief that local management, with a real understanding of its business and culture, can best serve the needs of all stakeholders. This flexibility to manage and make decisions creates a commitment to the important concept that each company is both individual and part of the global organisation that is CRH. In the Code there is a recurring phrase: “It Begins with Me.” Living up to our values as a company is only possible when each of us plays their part. Keeping everyone safe, following the law, doing the right thing, showing respect to others - it all begins with me.

CRH places business ethics and sustainability at the forefront of all business interactions, including those with our suppliers, recognising they are key stakeholders in the success of our business.

We expect our suppliers, both direct and indirect, to share our unwavering commitment to ethical business practices and meet our standards including respect for human rights, health & safety and environmental stewardship. 

*The Supplier Code of Conduct will be available in additional languages shortly. Please check this location again soon.

CRH is committed to sourcing components and materials from companies that share the Group’s values regarding respect for human rights, integrity and social responsibility. CRH requires all suppliers to comply with the OECD guidance as well as Section 1502 of the Dodd-Frank Act which aims to prevent the use of minerals that directly or indirectly finance or benefit armed groups in the Democratic Republic of the Congo (DRC) or in adjoining countries (“conflict minerals”). CRH’s Form SD and Conflict Minerals Report for the year ended December 31, 2022 is linked below.

CRH is committed to doing business in a sustainable, responsible and ethical manner. This applies to our customers, suppliers, business partners, local governments, communities, shareholders and employees alike, building lasting relationships based on our values of doing what we say and leading with integrity.

At CRH, we are committed to building strong relationships with our stakeholders and making a positive difference in the communities where we operate. Our stakeholder engagement procedures empower our businesses to deliver local engagement in an inclusive and transparent way.

We have prepared Reports on Payments to Governments for Extractive Activities in line, for each of the applicable periods, with the EU Accounting (2013/34/EU) and Transparency (2004/109/EU) Directives as amended and as transposed into Irish Law and the disclosure and transparency rules of the UK’s Financial Conduct Authority. Our Reports on Payments to Governments for Extractive Activities for the year ended 31 December 2017, 31 December 2018, 31 December 2019, 31 December 2020, 31 December 2021, 31 December 2022 and 31 December 2023 are available to download below.

As a large global organisation, CRH has responsibilities with respect to taxation in the multiple communities and jurisdictions in which it operates. CRH contributes a significant amount of tax to local and national governments, including corporate tax on profits, environmental levies, mining licence fees, taxes on property, customs and excise duties, withholding taxes and social taxes on employment. In addition, CRH collects taxes on behalf of revenue authorities, including payroll taxes on salaries paid to employees and sales taxes charged to customers.

The Tax Strategy document below outlines the Group’s tax objectives, approach to taxation and tax principles.

At CRH, we fully support the Paris Agreement, and are working to ensure we are part of the solution to climate change. We are also committed to transparent climate advocacy and have undertaken this review to ensure our climate policies, direct lobbying and trade group advocacy align with the goals of the Paris Agreement, as we recognise a supportive public policy environment can help us deliver our ambition to be net-zero by 2050.

Additional contacts and concerns

In the event you need to discuss a Legal and Compliance matter at CRH, please make contact with the appropriate person from the list of contacts below.

Legal & Compliance Contacts
General Counsel - Europe & AsiaNiamh Flood+353 1 404 3253
[email protected]
Vice President & General Counsel - North AmericaDavid Toolan

+1 770 392 5368
[email protected]

Internal Audit Contacts
Head of Group Internal AuditHerbie Graham+353 86 046 9117
[email protected]
Vice President - Internal Audit AmericasMisty Silverwise+1 (678) 236 3927
[email protected]
Internal Audit Director - EuropeConor Cronin+353 86 008 0765
[email protected]

CRH is committed to supporting all persons, including current, potential, and former employees, independent contractors, customers, and suppliers in coming forward with any genuine concerns of wrongdoing within CRH and will investigate these concerns appropriately and confidentially. CRH takes all reasonable steps to protect those who raise genuine concerns and applies a zero-tolerance approach to retaliation, in accordance with local laws.

CRH provides various ways to “Speak Up” about such concerns, including an independent, confidential Hotline. Reports to the Hotline can be submitted “24/7” in various languages, by phone or online at www.crhhotline.com. Reports can also be submitted anonymously through the CRH Hotline. If you choose to remain anonymous, no information regarding your identity is collected.

For more information about Speaking Up at CRH, please see our Speak Up Policy.