At CRH, our values unite us in the way we work, every day, all over the world. They are the foundation of our culture - they show what’s important to us beyond financial performance. Through our Code of Business Conduct ("the Code"), we have clear guidelines setting out our commitment to doing the right things in the right way, complying with the law, and working responsibly. It is essentially the manual for how we can stay true to one of our core values - 'Do what we say and lead with integrity'.

Our corporate culture, while having a global dimension, is firmly based on the belief that local management, with a real understanding of its business and culture, can best serve the needs of all stakeholders. This flexibility to manage and make decisions creates a commitment to the important concept that each company is both individual and part of the global organisation that is CRH. In the Code there is a recurring phrase: “It Begins with Me.” Living up to our values as a company is only possible when each of us plays their part. Keeping everyone safe, following the law, doing the right thing, showing respect to others - it all begins with me.

CRH places business ethics and sustainability at the forefront of all business interactions, including those with our suppliers, recognising they are key stakeholders in the success of our business.

We expect our suppliers, both direct and indirect, to share our unwavering commitment to ethical business practices and meet our standards including respect for human rights, health & safety and environmental stewardship.

CRH is committed to sourcing components and materials from companies that share the Group’s values regarding respect for human rights, integrity and social responsibility. CRH requires all suppliers to comply with the OECD guidance as well as Section 1502 of the Dodd-Frank Act which aims to prevent the use of minerals that directly or indirectly finance or benefit armed groups in the Democratic Republic of the Congo (DRC) or in adjoining countries (“conflict minerals”). CRH’s Form SD and Conflict Minerals Report for the year ended December 31, 2020 is linked below.

CRH believes that slavery, in all its forms, is unacceptable and that all CRH companies must do everything they can to prevent any form of slavery or any other unethical behaviour. Our Modern Slavery Statement outlines the steps CRH and its subsidiaries have taken to ensure that slavery and human trafficking is not taking place within either its own business or its supply chains.

CRH is committed to doing business in a sustainable, responsible and ethical manner. This applies to our customers, suppliers, business partners, local governments, communities, shareholders and employees alike, building lasting relationships based on our values of doing what we say and leading with integrity.

We have prepared Reports on Payments to Governments for Extractive Activities in line with the EU Accounting (2013/34/EU) and Transparency (2004/109/EU) Directives, as transposed into Irish Law. Our Reports on Payments to Governments for Extractive Activities for the year ended 31 December 2017, 31 December 2018 and 31 December 2019 are available to download below.

Additional contacts and concerns

In the event you need to discuss a Legal and Compliance matter at CRH, please make contact with the appropriate person from the list of contacts below.

Legal & Compliance Contacts
General Counsel - Europe & AsiaNiamh Flood+353 1 404 3253
[email protected]
Vice President & General Counsel - North AmericaDavid Toolan

+1 770 392 5368
[email protected]

Internal Audit Contacts
Head of Group Internal AuditHerbie Graham+353 86 046 9117
[email protected]
Internal Audit Director - AmericasDamien Mahony+353 86 041 7236
[email protected]
Internal Audit Director - EuropeGrant Hourigan+353 87 612 8133
[email protected]

As part of the Group’s “Speak Up!” policy, we have engaged an external service provider to administer an independent, confidential hotline service allowing employees, customers, suppliers or other external stakeholders to raise concerns they may have about unethical, inappropriate or illegal behaviour. This is a multi-lingual, “24/7” service. All concerns raised are initially assessed by Legal and Compliance and then passed to appropriate management for investigation.

Our non-retaliation policy dictates that anyone reporting a reasonably-held concern will not be negatively treated. In addition, an employee suspected of retaliation against a person who has reported a concern will be investigated in accordance with the company’s disciplinary procedures.

Visit the following webpage for more information and to report a concern: www.crhhotline.com